Customer Announcements

We are excited to announce these new and expanded partnerships.

TMS announces expanded relationship at Palm Beach Atlantic University

Palm_Beach.pngTuition Management Systems (TMS) is excited to announce an expanded partnership with Palm Beach Atlantic University!  Located in West Palm Beach, Florida, Palm Beach University is a Christian college which offers more than 50 programs of study to their students.  TMS has partnered with the University together for the past two years and the expansion of our valued relationship through the addition of the Student Account Center and Refunding Solution, the school may now benefit from:

Student Account Center:

  • A school-branded, sophisticated account management tool and payment options for its students and families
  • Meaningful account activity notifications to all parties to manage changes in balance due responsibly and promptly
  • Access to TMS counselors to work with families on payment solutions for school receivables
  • Synchronized data in their Jenzabar system to better manage collections
  • Elimination of budget vs. balance issues through seamless integration
  • Streamlined customer experience for families and student through a school branded presentation of all TMS products and service
  • Family and student support through TMS’s multi-channel, extended hours customer service center

 Refunding:

  • Full support through implementation and cost free marketing to students
  • Multiple disbursement methods for students to choose from
  • Hosted systems managed and updated by TMS
  • Workload reduction and increased staff satisfaction
  • Reduction of overall school costs for this function
  • Compliance with applicable Title IV requirements
  • Reduced calls to the school as TMS provides expert support through our multi-channel, extended hours contact center
  • Enhanced student satisfaction with comprehensive, timely communications regarding the status of refunds
  • Simple management provided through self service portals for students for refund preference management and demographic updates
  • Click and point exceptions processing through our Administrator Portal

 TMS looks forward to a continued, successful partnership with Palm Beach Atlantic University!

Comments