Lewis University - Pam Maciulewicz, Bursar
"As our University implemented Real-Time Integration with TMS, I was thrilled with the implementation process. Our project lead, Michael Zuchowski, was amazing- he set schedules, provided a calendar of tasks, and set expectations for our team so that we could meet our own internal goals for the process. Communications with Michael were streamlined and professional. He was happy to answer our questions directly and walk us through any additional training needed.
Additional members of the team (Cristina and Caitlin) were helpful and patient, which encouraged our team to reach out and ask questions when we had them, rather than holding on to them and delaying the project. Knowing who we were working with each time we sent an email or made a phone call really made the job easier for our school.
We appreciate that our Business Development Manager (Scott) came to campus periodically to ensure that all went smoothly and that you know who to contact when we had questions.
We could not be happier with the overall experience of implementing Real Time Integration at our campus and look forward to another smooth implementation of the Refund Solution."