Marian University, Alice Shelton, Director of Business Services, on Intelligent Rate
"Customer service at Marian University always includes options for students and families. Intelligent Rate is truly an example of both. It is simple and clear for our payers. They enter their credit card information, see the fee and other lower cost options, and then submit payment.
Families win because they feel some control over the fee they pay, and our student body wins because merchant fees are not passed on to the population as a cost of doing business for Marian University. This option helped Marian University make a difficult business decision more palatable to our customers."